CE-102 ETHICAL BUSINESS DECISION-MAKING SKILLS

CE-102 ETHICAL BUSINESS DECISION-MAKING SKILLS

DESCRIPTION

Media coverage of the Wells Fargo, Volkswagen, Uber, United Airlines, Turing Pharmaceuticals, FIFA, Lance Armstrong, and other scandals highlight the susceptibility of organizations to poor ethical decision-making. While ethics training is common in most organizations it is failing on a regular basis. To be effective, ethics training must do more than inform employees of laws and policies they are expected to comply with. Instead, the goal should be to equip and encourage employees to make sound ethical decisions. For ethics training to be effective it must focus on decision making and providing employees with the knowledge and skills to make ethical decisions and choices in a manner consistent with the ethical principles and expectations of the organizational.

This course examines the vital topic of ethics and its importance to overall corporate and personal well-being. Specifically, what factors influence ethical decision making and what this means to management, the organization, the community, the individual, and to organizational internal controls. The course examines several widely used ethical decision-making frameworks.  Participants will learn through lecture, case studies, and real-life exercises.

LEARNING OBJECTIVES:

  • Evaluating the importance of ethical standards
  • Understanding the decision-making process
  • Learning the difference in the ethical decision-making process
  • Understand the role that personal values play in decision making
  • Distinguishing the difference between virtues, morals, and ethics
  • Comprehending what leads people to behave unethically

 

COURSE OUTLINE

Judgment

  • Bias, fallacies, inferences
  • Emotions and rational thinking
  • Point of view

The Decision-Making Process

  • Understanding choices | Predicting outcomes
  • Gathering information | Framing issues
  • Virtues, morals, and values
  • Personal values
  • Unethical behavior

The Ethical Decision-Making Process

  • Defining the problem
  • Consulting with others
  • Thinking about lasting effects | Understanding consequences
  • Making decisions

Making Ethical Business Decisions

  • Stakeholder relationships
  • Social responsibility
  • Culture and corporate governance | Global environments
  • Ethical blindness in business
  • All’s well that ends well

Ethical Decision-Making Models

  • PLUS ethical decision-making model
  • Character-based decision-making model
  • 5 sources of ethical standards
  • 4 principles—CEO’s standards
  • Giving voice to values model

Best Practices and Case Studies

  • Voicing Our Values – Lockheed Martin
  • Case Studies – Johnson & Johnson | Lehman Brothers Ford | Volkswagen | Wells Fargo
  • PCAOB and KPMG
  • Mandated vs. voluntary programs
Duration

CPE

Delivery

Field

Level

Who Should Attend

 

 

 

Prerequisites

Advanced Preparation

2 Days

16

Group-Live

Regulatory Ethics

Intermediate

Compliance Staff and Managers, Internal Audit Staff and Management; Fraud Investigators and Managers; Financial; Operational, Internal, IT, and External Auditors; Audit Managers; Risk and Compliance Managers and Officers; Information Security Professionals

Professionals with at least 2 years of experience

None