High EQ (Emotional Intelligence) individuals are more successful. Critical Thinking improves complex problem-solving skills. Unlike IQ, we can work to improve both!
Critical Thinking skills enable auditors to understand complex issues, problem solve and understand different points of view from audit clients and business partners. Emotional Intelligence helps us remove common barriers and effectively communicate to audit clients and colleagues.
This course explains the basic concepts for both critical thinking and emotional intelligence, why we need both in audit, and techniques that can be immediately implemented. This activity packed course will leave you with new ideas and techniques to immediately improve your thinking and relationship building skills both personally and professionally.
This course utilizes the DiSC Assessment to evaluate participants’ communications styles.
Who Should Attend
Internal auditor staff and management of all levels
Auditors with at least 2 years of experience