Auditors deal with conflict, difficult situations and difficult people. Emotional intelligence (EQ) and critical thinking skills can transform these situations into opportunities to end conflict, build positive relationships, increase an auditor’s credibility and evoke positive change in the organization. Individuals with a high level of emotional intelligence are more successful regardless of industry or role. And today’s expectations for internal auditors demands critical thinking skills. Fortunately, we can develop and improve our EQ and critical thinking skills. This webinar will cover the basic concepts, why these skills are needed, and how we can improve them.
In this webinar, you will learn: